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Support update Newsletter

Written by Denisa Arjoca

Support update


We're excited to inform you that, as part of our integration with the Access Group, we are transitioning to a new support system from Wednesday the 22nd of January.

This change will allow us to continue providing you with the highest level of service.

Note: No action is required on your part and support requests can still be sent to [email protected].

However, you may notice that our replies will come from a new email address: [email protected], and our responses will appear slightly different as per the example below.

Additionally, once your support ticket has been resolved, you will now receive a survey to gather your feedback, which will come from [email protected].

Screenshot 2025-01-20 103520

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