Refer reasons
The below guide is designed to help you understand the most common reasons for a report that has been judged a Refer.
Note: This is simply advice. Please ensure you follow your business protocol in this event.
Smart search
The below document shows you how to interpret the different information included on the AML report.
SmartSearch guide: Interpreting your AML report
Due diligence
This document shows you how to action your due diligence on the Smart Search portal. You'll have been given access to the portal during your integration. If you need help accessing the portal, please contact [email protected].
Smart Search guidance on how to undertake your due diligence here: How to action your due diligence