Each edition brings you the latest updates, practical tips, and expert insights to ensure your success every step of the way.

Join our monthly webinars featuring industry specialists to help you get more from your software, stay compliant and keep pace with a rapidly changing regulatory landscape.

Each month, we round up the latest webinars and on-demand recordings - browse the full list below.

We’re excited to invite you to our upcoming inCase Customer Forum on Tuesday 12th May, 2.00pm–3.30pm, via Microsoft Teams.

This is your chance to hear directly from the product team about what’s coming next for inCase, including:

• A look at our short‑term roadmap
• An early preview of longer‑term enhancements
• An open session for your questions and feedback

Invites have already been sent out, so if you haven’t received yours, please get in touch with your Customer Success Manager and they’ll make sure you’re included.

Just a reminder that we have introduced enhancements to the support experience within the MyAccess Portal. These updates bring a new and improved way to get help, with AI powered support and chat functionality working alongside our Support Team within the Digital Assistant. This means a faster, more connected support experience that helps you find answers quickly and access the right resources when you need them.

From your side, the way you access support in the MyAccess Portal will remain largely the same, the main change is that you’ll now have the option to begin your support journey through the Access Digital Assistant.

👉 You can learn more about this update and see the new support experience here.

• Convenience: Access support without leaving the product

• Speed: Faster response times

• Availability: 24/7 access to the Digital Assistant

• Streamlined Experience: Support tools and resources all in one place

You can now raise and manage support queries directly within the MyAccess Portal using the Access Digital Assistant.

Through the Digital Assistant, you’ll be able to:

• Use 24/7 AI support

• Start a Digital Assistant chat

• View your support cases

• Navigate to Help Centre guides

👉 Additional information can be found in our Help Centre.

To access support:

This will open the Digital Assistant chat messenger in the bottom right corner of your screen.

Subscribe our Access Legal Compliance Helpline? Then you need to know our new, direct, Compliance Helpline phone number!

From 1st May 2026 you can call our Compliance Helpline on 01753 610200.

or you can continue to email your queries to [email protected].

Opening hours: Monday to Friday, 9:00am – 5:00pm (UK) (excluding UK bank holidays). Please note that calls made outside of our opening hours will be dealt with when the helpline reopens.

If you have any questions regarding this change or are unsure whether your query is suitable for the Compliance Helpline, please do not hesitate to get in touch.

The rapid evolution of artificial intelligence continues to reshape the UK legal sector, with the last twelve months bringing a surge of regulatory activity, professional guidance, and sector wide debate. AI is now firmly embedded in daily legal workflows, prompting regulators, insurers, and professional bodies to sharpen expectations around transparency, accountability, and good governance.

In this article, Jack Brown, Risk and Compliance Associate, explores how your firm can prepare. Read now >