Welcome to your Access Legal inCase newsletter
Each edition brings you the latest updates, practical tips, and expert insights to ensure your success every step of the way.
đSecurity-Focused - A Simpler, Smarter, and More Secure Way for Your Clients to Sign In
Weâre making a series of improvements to how clients sign in to the inCase mobile app. These changes give your clients a smoother first-time sign-in, strengthen the security of their accounts, and help you keep visibility of activity on them â all as part of our ongoing security review and security best practice.
These changes go live on 1 July 2026.
Whatâs changing
⨠A simpler first-time sign-in
Setting a password is now part of the welcome email your client receives. They can go straight to creating their password from that email, rather than passing through a separate verification step in the app first. Itâs one less stage to complete, so clients get into the app more quickly.
đŠ A helpful nudge if setup isnât finished
If a client opens the app before theyâve set their password, theyâll now see a clear prompt asking them to check their email and complete the step. Theyâll also receive a follow-up email with a link to set their password, so no one gets stuck part-way through setup.
đ Everyone on the latest, most secure version
Clients using an older version of the app will be prompted to update via their app store before they continue. This keeps every user on the most up-to-date and secure version of the app.
What firms need to do
Thereâs no mandatory action required to receive these changes. Weâd suggest two things to be aware of:
If you provide your clients with your own guidance or documentation on how to sign in to the app, please review and update it to reflect the simpler sign-in process described above.
The sign-up and verification emails will carry default explanatory text when these changes go live. You can edit this text in your settings afterwards if youâd like to tailor it.
Questions
Will my clients need to do anything differently?
No. Existing clients can continue to sign in as normal. The changes mainly affect the first-time setup experience and ensure everyone stays on the latest app version.
Why are these changes being made?
They form part of our ongoing security review and our commitment to following security best practice, helping to keep your clientsâ accounts and data well protected.
Stay ahead with our expert-led webinars
Join our monthly webinars featuring industry specialists to help you get more from your software, stay compliant and keep pace with a rapidly changing regulatory landscape.
Each month, we round up the latest webinars and on-demand recordings - browse the full list below.
Webinar Title | Date & Time | Registration Details |
July Compliance Update | Thursday, 2 July at 12:30pm | |
July AML Update | Thursday, 23rd July at 12:30pm | |
June Compliance Update | On demand | |
Conveyancing Update 2026 | On demand | |
Cyber Security in the AI Era | On demand |
Sellers Are Cutting Prices â What Does That Mean for Your Caseload?
Our latest research across 160+ local authorities shows homes are selling for an average of 22% below asking price⌠the largest gap in a generation.
We've mapped where pricing pressure is hitting hardest and what it means for conveyancers managing more renegotiations, collapsed chains, and drawn-out deals. Read blog >
Act now - DUAA mandatory requirements as of 19th June
The Data (Use and Access) Act 2025 (DUAA) changes that took effect on Friday, 19 June 2026 introduce critical new mandatory obligations, plus several wider governance updates that law firms (as data controllers) need to action.
This is more than a policy update. Itâs a shift in how firms are expected to manage, evidence and respond to data protection concerns.
In her latest article, Rosanna Davenport, Risk and Compliance Associate, provides practical guidance on what you need to action. Read now >
The requirements are live now, so don't delay. As always, if you need any assistance with the above, our Risk & Compliance Consultancy Team are available to provide guidance. Simply email [email protected].

